---
title: How to Order a Frame Without a Mat
description: "Order a custom frame without a mat by selecting your preferred size, style, and color, then choosing ‘None’ for mat, backing, and acrylic. Note: Frames under 5\" require a mat."
---

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# How to Order a Frame Without a Mat

## To order a frame without a mat, select your preferred frame size, style, and color, then choose ‘None’ for the mat, backing board, and acrylic options. However, frames smaller than 5 inches require a mat due to safety regulations.

### Steps to Order a Frame Without a Mat

1. **Select Frame Size:** Choose your preferred style, color, and size for the frame. For example, if you have an 8" x 10" piece of art, select that size.
2. **Mat Options:** When you reach the options for mat, backing board, and acrylic, select ‘None’ for each of these options.

### Important Considerations

- **Size Restrictions:** For frames smaller than 5 inches, the option to select ‘No Mat’ is not available. 
    - This is due to machine and safety regulations. If you have a piece of art that's 6" x 4", it is necessary to include a mat board with your order.

### Troubleshooting

- If you encounter issues selecting ‘None’ for the mat option: 
    - **Refresh the Page:** Sometimes, a temporary glitch may prevent the selection from being made. Refreshing the page or trying a different browser may resolve the issue.
    - **Contact Support:** If the problem persists, consider reaching out to customer support for further assistance.

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