How to Order a Frame Without a Mat
To order a frame without a mat, select your preferred frame size, style, and color, then choose ‘None’ for the mat, backing board, and acrylic options. However, frames smaller than 5 inches require a mat due to safety regulations.
Steps to Order a Frame Without a Mat
- Select Frame Size: Choose your preferred style, color, and size for the frame. For example, if you have an 8" x 10" piece of art, select that size.
- Mat Options: When you reach the options for mat, backing board, and acrylic, select ‘None’ for each of these options.
Important Considerations
- Size Restrictions: For frames smaller than 5 inches, the option to select ‘No Mat’ is not available.
- This is due to machine and safety regulations. If you have a piece of art that's 6" x 4", it is necessary to include a mat board with your order.
Troubleshooting
- If you encounter issues selecting ‘None’ for the mat option:
- Refresh the Page: Sometimes, a temporary glitch may prevent the selection from being made. Refreshing the page or trying a different browser may resolve the issue.
- Contact Support: If the problem persists, consider reaching out to customer support for further assistance.