---
title: Do you ship internationally?
description: We are a US-based company committed to serving customers nationwide across all 50 states. For international shipping, we accommodate special requests, ensuring customers understand and accept full responsibility for the order once it leaves our facility including shipping durations, any potential damages, associated costs, duties, and taxes, both anticipated and unforeseen.
---
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# Do you ship internationally?
## We accommodate special shipping requests for international customers, but once an order is shipped, the customer assumes responsibility for shipping times, potential damages, costs, duties, and taxes.
### Special Requests
Although we do not offer direct shipping to international destinations, we’re happy to accommodate your needs by accepting special shipping requests. Here are a few important things to keep in mind regarding international orders:
### Customer Responsibility
Once an order is shipped from our facility, the customer assumes full responsibility for the following:
- **Shipping Durations**: Delivery times may vary based on the destination country, customs processing, and other factors beyond our control.
- **Potential Damages**: While we package our products carefully, we cannot guarantee their condition during international transit.
- **Associated Costs**: Customers are responsible for all shipping costs, including any fees incurred during transit.
- **Duties and Taxes**: Customers are liable for any applicable duties, taxes, and tariffs imposed by their country. This includes both anticipated and unforeseen charges.
### Important Considerations
- **Customs Regulations**: Customers should be aware of their country’s customs regulations and import restrictions, as these can affect delivery.
- **Order Tracking**: We provide tracking information for international shipments, but please understand that tracking may not be as detailed once the package leaves the U.S.
#### Contact Us
If you have any questions or special requests regarding international shipping, please reach out to our [customer service](https://www.americanframe.com/resources/contact-us) team.
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