Matching a Frame From a Previous Order

To search for your frame, use the homepage search bar to enter the SKU number or description. If unavailable, it may be a discontinued item, contact customer service with a photo and relevant details for assistance.

Steps to Search for Your Frame

1. Use the Search Bar

  • Go to the home page of our website.
  • Enter the SKU number or a description of the frame you are trying to match in the search bar.
  • Review the results for your specific item.
If the search does not return any results, it may indicate that the frame has been discontinued or is no longer available on our site.

Discontinued Frames

Contact Customer Service

  • If you are unable to find your frame, our customer service team is ready to assist you in finding an alternative.
  • Take a photo of the frame or style you are trying to replicate.
  • Include a clear image of the frame you wish to match.
  • Provide any details that may help us identify the frame, such as color, size, and style.
  • Include your contact information for easy follow-up.