---
title: Where do I find my order history?
description: "Access your order history at American Frame: account holders can view past orders in the Order History tab, while non-account holders can check their order status using their order number, last name, and zip code or email."
---
[Skip to content](https://learn.americanframe.com/hc/order-history#main-content)
[Contact Us](https://learn.americanframe.com/hc/kb-tickets/new?hsLang=en)
[](https://www.americanframe.com/)
Open main navigation
Close main navigation
- [Contact Us](https://learn.americanframe.com/hc/kb-tickets/new)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Help Center](https://learn.americanframe.com/hc?hsLang=en)
2. [Orders](https://learn.americanframe.com/hc/orders?hsLang=en)
3. [Order Status](https://learn.americanframe.com/hc/orders?hsLang=en#order-status)
# Where do I find my order history?
## Account holders can view their order history in the 'Order History' tab after logging in, while non-account holders can check their status using their order number, last name, and zip code or email on the order status page.
### Finding Your Order History
#### If you have an account:
1. Access your American Frame account by [logging in](https://www.americanframe.com/customer/account/login).
2. Navigate to the '[Order History](https://www.americanframe.com/sales/order/history/)' tab on your [My Account](https://www.americanframe.com/customer/account/) page.
3. Here, you will find a comprehensive list of your past orders, including details such as order dates, items purchased, and status.
#### If you do not have an account:
If you did not create an account when placing your order, you can still check your order status:
1. Go to our order status page [here](https://www.americanframe.com/sales/guest/form).
2. Have the following information ready:
- Your **order number**.
- The **last name** used in the billing address.
- The **zip code** or **email** used at checkout.
3. Enter the required details to view the status of your order.
If you have any questions or need further assistance with your order history or status, please reach out to our [Customer Service](https://www.americanframe.com/resources/contact-us) team.
Access your order history at American Frame: account holders can view past orders in the 'Order History' tab, while non-account holders can check their order status using their order number, last name, and zip code or email.
- [Discounts and Pricing](https://learn.americanframe.com/hc/discounts-and-pricing?hsLang=en#main-content)
- [Pricing](https://learn.americanframe.com/hc/discounts-and-pricing?hsLang=en#pricing)
- [Discounts](https://learn.americanframe.com/hc/discounts-and-pricing?hsLang=en#discounts)
- [The Alliance Program](https://learn.americanframe.com/hc/discounts-and-pricing?hsLang=en#the-alliance-program)
- [Orders](https://learn.americanframe.com/hc/orders?hsLang=en#main-content)
- [Order Status](https://learn.americanframe.com/hc/orders?hsLang=en#order-status)
- [Shipping](https://learn.americanframe.com/hc/orders?hsLang=en#shipping)
- [Lead Times](https://learn.americanframe.com/hc/orders?hsLang=en#lead-times)
- [Returns](https://learn.americanframe.com/hc/orders?hsLang=en#returns)
- [About](https://learn.americanframe.com/hc/about?hsLang=en)
- [Printing](https://learn.americanframe.com/hc/printing?hsLang=en#main-content)
- [Samples](https://learn.americanframe.com/hc/printing?hsLang=en#samples)
- [Proofing](https://learn.americanframe.com/hc/printing?hsLang=en#proofing)
- [Papers](https://learn.americanframe.com/hc/printing?hsLang=en#papers)
- [Sizing](https://learn.americanframe.com/hc/printing?hsLang=en#sizing)
- [Acrylic](https://learn.americanframe.com/hc/acrylic?hsLang=en)
- [Framing](https://learn.americanframe.com/hc/framing?hsLang=en#main-content)
- [Hardware](https://learn.americanframe.com/hc/framing?hsLang=en#hardware)
- [Frames](https://learn.americanframe.com/hc/framing?hsLang=en#frames)
- [Account Info](https://learn.americanframe.com/hc/account-info?hsLang=en)
- [Products and Services](https://learn.americanframe.com/hc/products-and-services?hsLang=en#main-content)
- [Gift Cards](https://learn.americanframe.com/hc/products-and-services?hsLang=en#gift-cards)
- [Mat Boards](https://learn.americanframe.com/hc/mat-boards?hsLang=en)
- [Accessories](https://learn.americanframe.com/hc/accessories?hsLang=en)
[](https://www.americanframe.com/)
400 Tomahawk Drive, Maumee, OH 43537
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, American Frame