---
title: Orders | Help Center
description: Orders
---

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1. [Help Center](https://learn.americanframe.com/hc)
2. [Orders](https://learn.americanframe.com/hc/orders)

# Orders

- [Holiday Deadlines 2025](https://learn.americanframe.com/hc/holiday-deadlines)

## Order Status

- [How do I check my order status?](https://learn.americanframe.com/hc/order-status)
- [Can I modify my order?](https://learn.americanframe.com/hc/order-changes)
- [Where do I find my order history?](https://learn.americanframe.com/hc/order-history)

## Shipping

- [How much does shipping cost?](https://learn.americanframe.com/hc/shipping-costs)
- [What counts as oversize?](https://learn.americanframe.com/hc/oversize-shipping)
- [Do you offer free shipping?](https://learn.americanframe.com/hc/free-shipping)
- [How long does delivery take?](https://learn.americanframe.com/hc/shipping-times)
- [Do you offer expedited shipping?](https://learn.americanframe.com/hc/expedited-shipping)
- [What do I do if my item(s) arrives damaged, my order gets lost, or stolen?](https://learn.americanframe.com/hc/shipping-damage-loss-or-stolen)
- [Why does it say my shipment was cancelled?](https://learn.americanframe.com/hc/shipment-was-cancelled-message)
- [My order was marked delivered but it’s not here.](https://learn.americanframe.com/hc/my-order-was-marked-delivered)
- [Do you ship internationally?](https://learn.americanframe.com/hc/international-shipping)
- [What is your shipping policy?](https://learn.americanframe.com/hc/shipping-policy)
- [How many days to reach my state?](https://learn.americanframe.com/hc/transit-time-by-state)
- [Why does it say "too large to ship via FedEx"?](https://learn.americanframe.com/hc/too-large-to-ship)

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## Lead Times

- [What are your current lead times?](https://learn.americanframe.com/hc/lead-times)

## Returns

- [What’s your return policy?](https://learn.americanframe.com/hc/returns-and-exchanges)

- [Discounts and Pricing](https://learn.americanframe.com/hc/discounts-and-pricing#main-content)

    - [Pricing](https://learn.americanframe.com/hc/discounts-and-pricing#pricing)
    - [Discounts](https://learn.americanframe.com/hc/discounts-and-pricing#discounts)
    - [The Alliance Program](https://learn.americanframe.com/hc/discounts-and-pricing#the-alliance-program)
- [Orders](https://learn.americanframe.com/hc/orders#main-content)

    - [Order Status](https://learn.americanframe.com/hc/orders#order-status)
    - [Shipping](https://learn.americanframe.com/hc/orders#shipping)
    - [Lead Times](https://learn.americanframe.com/hc/orders#lead-times)
    - [Returns](https://learn.americanframe.com/hc/orders#returns)
- [About](https://learn.americanframe.com/hc/about)
- [Printing](https://learn.americanframe.com/hc/printing#main-content)

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    - [Proofing](https://learn.americanframe.com/hc/printing#proofing)
    - [Papers](https://learn.americanframe.com/hc/printing#papers)
    - [Sizing](https://learn.americanframe.com/hc/printing#sizing)
- [Acrylic](https://learn.americanframe.com/hc/acrylic)
- [Framing](https://learn.americanframe.com/hc/framing#main-content)

    - [Hardware](https://learn.americanframe.com/hc/framing#hardware)
    - [Frames](https://learn.americanframe.com/hc/framing#frames)
- [Account Info](https://learn.americanframe.com/hc/account-info)
- [Products and Services](https://learn.americanframe.com/hc/products-and-services#main-content)

    - [Gift Cards](https://learn.americanframe.com/hc/products-and-services#gift-cards)
- [Mat Boards](https://learn.americanframe.com/hc/mat-boards)
- [Accessories](https://learn.americanframe.com/hc/accessories)

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